Privacy Policy

Brand Information

Brand: Zaldrexa™

Company: Changsha Shanhejiu Trading Co., Ltd.

Brand Representative: Jiang Zhijian

Email: service@zaldrexa.com

Support Hours: 9:00 AM – 6:00 PM Pacific Time

Website: zaldrexa.com

Business Address:
Room 602-1, Phase II Basement, Buildings B3, B4 and B5,
Lingzhi Industrial Park, No. 128 Jinhai Road,
Tongsheng Subdistrict, Yuhua District,
Changsha, Hunan, P.R. China

Privacy Policy

At Zaldrexa™, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit zaldrexa.com, place an order, contact our support team, or interact with our services.

Information We Collect

When you visit our website or complete a purchase, we may collect information necessary to provide our services and improve your shopping experience.

This may include:

  • Name and contact information
  • Email address
  • Shipping and billing information
  • Order details and purchase history
  • Information you provide when contacting customer support
  • Website usage information collected through cookies and similar technologies

How We Use Your Information

The information we collect may be used for purposes including:

  • Processing and fulfilling your orders
  • Providing customer support and responding to inquiries
  • Sending order updates and service-related communications
  • Improving our website, products, and customer experience
  • Maintaining website security and preventing fraudulent activity

Cookies and Website Technologies

Zaldrexa™ may use cookies and similar technologies to improve website functionality, understand visitor interactions, and provide a better browsing experience.

You may adjust your browser settings to manage or disable cookies. Please note that some website features may not function properly without cookies.

Information Sharing

We do not sell your personal information. We may share information only when necessary to provide our services, such as with trusted service providers involved in payment processing, order fulfillment, website operation, or customer support.

These service providers are expected to handle your information responsibly and only use it for the purposes required to provide their services.

Payment Information

Payment transactions are processed through secure third-party payment providers. Zaldrexa™ does not store complete payment card information on our servers.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage method can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including requesting access, correction, deletion, or restriction of certain data processing activities.

To make a privacy-related request, please contact our support team.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: service@zaldrexa.com
Support Hours: 9:00 AM – 6:00 PM Pacific Time